This Privacy Policy describes how Legacy Diesel Pusher RV Consultants ("we," "us," or "our"), operating the website https://legacyrv.org/, collects, uses, and shares personal information when you visit our website, contact us, or use our consulting services. By using our website or services, you agree to the practices described below.
For information about our SMS text messaging program, please see our separate SMS Terms & Conditions.
1. Information We Collect
Information you provide directly
Name, mailing address, email address, and phone number
RV make, model, year, VIN, and other vehicle information you share with us
Inquiries, consultation requests, and other communications you send to us
Payment and billing information when you purchase services (processed securely by our payment processor)
Mobile phone number when you opt in to receive SMS text messages from us
Information collected automatically
IP address, browser type, operating system, and device information
Pages visited, time spent on the site, referring URLs, and similar usage data
Cookies and similar tracking technologies used to operate and improve the site
2. How We Use Your Personal Information
We use the personal information we collect to:
Provide RV consulting services and respond to your inquiries
Process payments and manage your account
Send appointment confirmations, reminders, and service updates
Send SMS text messages (such as customer care, account notifications, appointment reminders, and marketing) when you have opted in
Improve our website, services, and customer experience
Comply with applicable laws and legal obligations
Protect the rights, property, and safety of our customers and our business
3. Who We Share Your Personal Information With
We share personal information only as described below. We do not sell your personal information.
Service providers who help us operate our business, such as payment processors (e.g., Stripe), website hosting providers, email and SMS delivery providers, and accounting software providers. These providers are only permitted to use your information to provide services to us.
Professional advisors such as accountants, auditors, and attorneys when reasonably necessary.
Government authorities or other parties when required by law, subpoena, court order, or other legal process, or to protect our legal rights.
Successors in the event of a merger, acquisition, financing, or sale of business assets.
SMS Consent Notice: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories listed above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS consent is not shared with third parties.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the site, remember your preferences, and analyze traffic. You can configure your browser to refuse cookies, but some site features may not work properly without them.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing emails by following the unsubscribe instructions in those messages
Withdraw consent to SMS messages at any time by replying STOP
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be posted at https://legacyrv.org/privacy-policy with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: